Abstract

The present study seeks to examine the nature of investor’s grievances and assessing the role of grievance redressal agencies. The respondents were selected by convenient random sampling technique in Valsad district of Gujarat State. The relevant data on the investor’s demographic profile, knowledge about various grievances, awareness about the functions of various grievances redressal agencies, loading of complain and their satisfaction level were collected by distributing the structured questionnaire to the investors who are actively involved in securities trading. The chi square analysis shows that there is significant difference between the various demographic variables and investor’s knowledge of grievances, awareness of functions of redressal agencies, loading of complain and their satisfaction level.

Key words: Redressal, agencies, securities, investors.