Abstract

The purpose of this article is to explore the benefits of Alternative Dispute Resolution in the work place mediation. ADR is a process and procedure that provides alternatives to adjudicated settlement and institutional framework of conflict. It is revolutionizing the whole court system in many countries, although most people are not committed to it. A trusted judicial structure is of importance to the legitimacy of ensuring justice. However, as the dissatisfaction continues to grow in administration of justice in the court systems, we need a model that provides a new arena where parties can manage their own disputes.

Key words: Third party, mediation, negotiation, arbitration, litigation, alternative dispute resolution, disputes, dispute settlements, conflict management, corporate culture.