Abstract

The study of the procedure joint process of logistics service supply chain (LSSC) can help evaluate the synthesized performance scientifically as well as understand the coordination process systematically from microcosmic viewpoint. This paper systematically analyzes the three aspects of the joint procedure, namely: before, during, and after. Before the procedure joint, the paper investigates four essential mechanism environment required to achieve procedure joint, including trust mechanism environment, information sharing mechanism environment, incentive and constraint mechanism environment, and evaluation mechanism environment. During the procedure joint, the joint mode between functional logistics service provider (FLSP) and logistics service integrator (LSI) is proposed from the viewpoint of operation management and the organization structure. After the procedure joint, the synthesized evaluation index system is proposed, which consists of the result level, process level and environment level, corresponding to the posterior evaluation, the intermediate evaluation and the beforehand evaluation, respectively. Then an analytical network process (ANP) model for comprehensive performance evaluation index system of LSSC is established and evaluated with superdecision software. The example results indicate that this method could overcome the correlation among those evaluating factors, and improve the accuracy of performance evaluation. Consequently, it can provide a quantitative method for the synthesized performance evaluation of procedure joint process in LSSC. 

Key words: Logistics service supply chain, procedure joint, performance evaluation.