Effective virtual teams for new product development
Nader Ale Ebrahim1*, Shamsuddin Ahmed1,
Salwa Hanim Abdul Rashid1 and Zahari Taha2
of Engineering Design and Manufacture, Faculty of
Engineering, University of Malaya, 50603, Kuala Lumpur,
of Manufacturing Engineering and Management Technology,
University Malaysia Pahang, 26300 Gambang, Pahang, Malaysia.
*Corresponding author E-mail:
Accepted March 29, 2012
At present, the existing literature shows that the factors
which influence the effectiveness of virtual teams for new
product development are still ambiguous. To address this
problem, a research design was developed, which includes
detailed literature review, preliminary model and field
survey. From literature review, the factors which influence
the effectiveness of virtual teams are identified and these
factors are modified using a field survey. The relationship
between knowledge workers (people), process and technology
in virtual teams is explored in this study. The results of
the study suggest that technology and process are tightly
correlated and need to be considered early in virtual teams.
The use of software as a service, web solution, report
generator and tracking system should be incorporated for
effectiveness virtual teams.
Virtual teams, collaboration, questionnaires, communication,
information, integration, performance, success,
cross-functional teams, product development.