International Journal of Library and Information Science
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Article Number - 443C0A650952


Vol.7(2), pp. 21 - 26 , February 2015
DOI: 10.5897/IJLIS2014.0518
ISSN: 2141-2537



Full Length Research Paper

The impact of Web 2.0 tools on academic libraries in Kenya



Fred Gochi Gichora*
  • Fred Gochi Gichora*
  • Department of Information and Knowledge Management, the Technical University of Kenya.
  • Google Scholar
Tom Kwanya
  • Tom Kwanya
  • Department of Information and Knowledge Management, the Technical University of Kenya.
  • Google Scholar







 Received: 10 November 2014  Accepted: 04 February 2015  Published: 28 February 2015

Copyright © 2015 Author(s) retain the copyright of this article.
This article is published under the terms of the Creative Commons Attribution License 4.0


Web 2.0, the read/write social web, has become ubiquitous in most academic libraries, even in developing countries. The use of Web 2.0 tools is increasingly changing the way academic library users seek, access, use, or share information. Thus, the use of Web 2.0 has the potential of impacting the efficiency and effectiveness of service design and delivery in academic libraries the world over. This study explored the impact of Web 2.0 on the effectiveness of service delivery in academic libraries in Kenya. Data for the study were collected through an analytical survey of the web platforms of nine academic libraries in Kenya. The libraries were selected through information-oriented purposive sampling. Additional data were obtained from key informant interviews with librarians and users in two academic libraries also purposively selected from the nine. Secondary data were also collected through documentary analysis of relevant literature. The findings of the study reveal that the use of Web 2.0 tools in academic libraries in Kenya has increased the users’ interests in the library resources and services; promoted learning; as well as enriched library promotion and marketing programmes. The findings also revealed that the effective use of Web 2.0 tools in academic libraries in Kenya is hampered by infrastructural, technical, technological and cultural challenges, among other factors, which require urgent attention to enhance their impact. The findings of this study can be used to justify investments in Web 2.0 platforms by academic libraries. They can also be used by library schools to develop curricula which empower librarians to make optimal use of Web 2.0 and similar tools.
 
Key words: Web 2.0, academic libraries, Kenya.

 

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APA Gichora F.G. and Kwanya T. (2015). The impact of Web 2.0 tools on academic libraries in Kenya. International Journal of Library and Information Science, 7(2), 21 - 26.
Chicago Fred Gochi Gichora and Tom Kwanya. "The impact of Web 2.0 tools on academic libraries in Kenya." International Journal of Library and Information Science 7, no. 2 (2015): 21 - 26.
MLA Fred Gochi Gichora and Tom Kwanya. "The impact of Web 2.0 tools on academic libraries in Kenya." International Journal of Library and Information Science 7.2 (2015): 21 - 26.
   
DOI 10.5897/IJLIS2014.0518
URL http://www.academicjournals.org/journal/IJLIS/article-abstract/443C0A650952

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