May 2013
Comparison of financial instruments in Islamic versus conventional banking system and liquidity management
The aim of this paper is to study the financial instruments which are used for liquidity management in Islamic and conventional financial systems. For day to day operations banks need liquidity and banks must have to manage their liquidity according to the operations. Liquidity risk management is very important for banks as well as for financial institutions. Both types of financial systems have their own different...
May 2013
Proactive management of innovations in information technology (IT) enabled services
Since the early 1960s, many innovations on information technology-enabled services (IISs) that fulfill underserved customers and create competitive advantages for firms have been examined on the realization of their values. However, even with much theoretical promise, most IIS experiments have failed. Extant argumentsattribute this to initiatives, business models, institutional...
May 2013
Customer satisfaction, perceived value and customer loyalty: the mobile services industry in China
This research integrates the American Customer Satisfaction Model, perceived usefulness and perceived ease of use to propose a modified American Customer Satisfaction Model to study consumer satisfaction with the mobile services industry in China. The research finds that perceived expectations, perceived quality, perceived value, perceived usefulness and perceived ease of use have a major positive effect on customer...
May 2013
Executive director’s remuneration after fraud and lawsuit revelation
The twofold objectives of this study are; firstly, to determine whether fraud and lawsuit firms reduce their executives’ remuneration after fraud revelation; and secondly to empirically examine the effects of fraud and lawsuit revelation on the internal monitoring mechanisms which are board of directors (BOD) and remuneration committee. This study has a sample of 136 firms comprising 68 fraud and lawsuit firms...
May 2013
The impact of service quality on customer satisfaction and the moderating role of word-of-mouth
This is a cross sectional field study in which we examined the relationship between perceived service quality and customer satisfaction with the moderating role of word-of-mouth. The sample size of the data is 350 that are collected from the fast food restaurants located in the one of the largest city of Pakistan, Lahore. After implementing some statistical tools we conclude that the service quality and customer...
May 2013
Economic value added (EVA) versus traditional tools in predicting corporate performance in Malaysia
A tool which could help in explaining company’s performance, particularly in Malaysia, in terms of quantitative factor is very much needed. However, it is arguable if earnings alone can be considered as the best performance tool. Economic value added (EVA) has recently amazed much attention as a tool that takes into consideration many factors and incorporates more information as compared to traditional tools....
May 2013
Investigating the effect of management attitude with respect to human resources, export and marketing on the performance of firm: Evidence from Iran's export firms
Quick changes in international economy have made it by far more difficult and more complicated to plan to work in foreign markets than it was in the past. Actually, with regard to the high intensity of competition in the area of world trade, it is unavoidably inevitable to accept the role of thoughts, skills and abilities of managers of commercial units to enter world markets. With respect to the importance of the...
May 2013
The effect of ownership concentration on company performance
The study is to explore a relationship between ownership attributes and the performance of the firm (value of the firm). The ownership concentration or type of ownership will be divided into a few categories either institutional or individual companies, foreign or non foreign holding companies and government or non government holding companies. The study found that companies in Malaysia with foreign or government...
May 2013
Investigation of the effects of luxury brand perception and brand preference on purchase intention of luxury products
Conspicuous consumption is a fairly universal phenomenon although possibly more pervasive in developed countries. It can be said, conspicuous consumption is more common in some cultures that have a tendency to materialism. Every country in terms of political, technological, cultural and economic environment is different. This paper deepens understanding of why consumers are willing to buy the luxury high end,...
May 2013
Enhancing credit scoring model performance by a hybrid scoring matrix
Competition of the consumer credit market in Taiwan has become severe recently. Therefore, most financial institutions actively develop credit scoring models based on assessments of the credit approval of new customers and the credit risk management of existing customers. This study uses a genetic algorithm for feature selection and decision trees for customer segmentation. Moreover, it utilizes logistic regression to...
May 2013
Agricultural production cooperatives, entrepreneurship and education in Iran
Training is one of the components affecting the human resource development in a society. It is an effective component for developing entrepreneurship in agricultural production cooperatives. This study purpose is evaluating and classifying the needed trainings in agricultural production cooperatives to develop entrepreneurship. This study is descriptive and...
May 2013
Customer satisfaction in private and public fitness clubs in north of Iran
Survival of sport organizations in today’s competitive world depends on their customer’s satisfaction. The aim of this study was to determine customers’ satisfaction in private and public body building clubs in north of Iran. In this descriptive study a questionnaire was provided to all subjects to determine demographic characteristics and satisfaction factors. A total of 390 sample, 175 men...
May 2013
Behavioral intention in the luxury fast food restaurant
The purpose of this article is to analyze the impacts of personal interaction encounters, service excellence, product quality and positive emotion on consumer behavioral intentions in luxury fast food restaurants. The paper investigates samples of luxury fast food restaurants' customers in Shiraz, using stratiï¬ed random sampling. Self-administered questionnaires were distributed by fast food restaurant staffs to...
May 2013
The study of role and impact of formal education expenditures on economic growth in Iran
In this paper, we investigated the long run relationship between formal education expenditures and economic growth and also their influences on each other in Iran and for years 1979 to 2008. In this purpose vector autoregressive model (VAR) has been used. First, stable of variables by the use of Dickey-fuller test has been examined. Next, analysis of Johnson test for considering the convergence among variables has been...
May 2013
Strategic planning with fuzzy analysis network process approach (FANP)
The main purpose of this research is to use a decision approach in prioritizing strategy choice for SWOT matrix analysis. This research was done in 2010, in Frab Co. which works in the field of installation of water and energy projects in Tehran. Based on the nature of the research, its statistical society was managers and experts of different units of the organization. The members of this team include the managing...
May 2013
The impact of politically-connected executives in fraudulent financial reporting: Evidence based on the H shares1
This study tries to investigate fraudulent financial reporting in China based firms listed on the Hong Kong Stock Exchange which has a high degree of officials’ involvement of China mainland and impact on audit quality and corporate governance. It intends to find out the motives behind fraudulent financial reporting and the opportunity which permits such kind of reporting; and whether...
May 2013
Social media browsing and consumer behaviour: Exploring the youth market
Despite the growing usage of social media, little evidence exists of academic research which explores the potential of social media as a marketing and communication tool by South African marketers. This paper reports the results of an exploratory study which examined the influence of social media on the purchasing behaviour of youth, by surveying a convenience sample of 150 students at a large university in South...
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