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Full Length Research Paper
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A decision model for evaluating third-party logistics
providers using fuzzy analytic hierarchy process
SoonHu Soh
Division of Business Administration, Wonkwang University,
344-2 Sinyong-dong, Iksan Jeonbuk, Republic of South Korea.
E-mail:
soonhu@wonkwang.ac.kr.
Tel: +82 63 850 6238.
Accepted 1 December, 2009 |
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Abstract |
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As a consequence of an increasing trend toward the outsourcing
of logistics activities, shippers have been faced with the
inevitability of selecting an appropriate third-party logistics
(3PL) provider. The selection process for the identification of
a 3PL provider that best fits user requirements involves
multiple criteria and alternatives and may be one of the most
complex decisions facing logistics users. In this regard, this
study proposes an evaluation framework and methodology for
selecting a suitable 3PL provider and illustrates the process of
evaluation and selection through a case study. It is expected
that the results of this study will provide a practical
reference for logistics managers who want to engage the best 3PL
provider. Future research using different datasets is warranted
to verify the generalizability of the findings.
Key words:
third-party logistics, fuzzy analytic hierarchy process,
multi-criteria decision making, sensitivity analysis. |
