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African Journal of Business Management

     
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Afr. J. Bus. Manage.


 Vol. 4 No. 1



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Kapusuzoglu S


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African Journal of Business Management Vol. 4 (1), pp. 096-102January 2010      ISSN 1993-8233 © 2010 Academic Journals

 

 

Full Length Research Paper

 

An investigation of conflict resolution in educational organizations

 

Saduman Kapusuzoglu

 

Abant Izzet Baysal University, Department of Educational Science, 14280 Golkoy - Bolu / Turkey. E-mail: sadumankapusuzoglu@gmail.com  Tel.: 00 90 374 254 10 00 ext:1651. Fax: 00 90 374 253 46 41.

 

Accepted 18th November, 2009

 

   Abstract

 

The purpose of this study is to examine the impact of Conflict Resolution Education (Peer Mediation) in schools on the behaviours of students. The study utilized semi-experimental design. The sample of this study consists of 203 eight grade secondary school students in one Primary Education School in Bolu province in Turkey. Voluntary students were chosen according to sociometric technique and given 30 hours peer mediation education. Two kinds of evaluation questionnaires developed by Taylı (2006) were utilized. The findings of the survey showed that peer mediation provider students found the process and effects of the process highly satisfying whereas the peer mediation receiver group found the process moderately satisfying experience in all assessed dimensions.

 

Key words: Organizational conflict, conflict resolution, conflict management, school.

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