|
Crisis
perception in decision making: An innovative conceptual
framework and its application in disaster relief
Allen Lai Yu Hung
Lee Kuan Yew School of Public Policy, National University of
Singapore,
469C Bukit Timah Road Singapore 259772.
E-mail: allen@nus.edu.sg.
Tel:
(65) 6516 6134. Fax: (65) 6778 1020. Website:
www.lkyspp.nus.edu.sg.
Accepted 14 June, 2010 |
|
Decision making is the most vital stage in the public
policymaking, especially when decision makers face crises.
There is a rich theoretical literature and dense theory
buildings on decision making in politics as usual, but
little is empirically understood how perception of crisis
decision-making is shaped. This paper focuses on the stage
of decision making in face of crisis. I develop an
innovative conceptual framework to analyze what decision
makers perceive of their circumstances, and the reasons
behind the adoption and pursuit of major changes in public
policy. In this paper, the process and content of perception
in decision making have been studied, and contested. I
further tap into an empirical case study about the practical
implications of these insights and more specifically about
issues of perception formulation. A case study of Singapore
Red Cross in Asian Tsunami relief is presented as an example
of perception formulation in crisis decision-making.
Key
words:
Perception, Singapore, disaster relief, Tsunami, crisis,
decision making.
|
