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Afr. J. Bus. Manage.


 
Vol. 6 No. 9



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Celik HE

Yilmaz V

 

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African Journal of Business Management Vol. 6(9), pp. 3282-3287, 7 March, 2012

DOI: 10.5897/AJBM11.2542

ISSN 1993-8233 ©2012 Academic Journals

 

 

Full Length Research Paper

 

Examination of satisfaction from family medicine by structural equation modeling: The example of Turkey

 

H. Eray Çelik1*, Talha Arslan2 and Veysel Yılmaz2

 

1Department of  Statistics, Faculty of Science, Yüzüncü Yıl University, +9065040, Van, Turkey.

2Department of Statistics, Faculty of Literature and Science, Eskişehir Osmangazi University, +9026480, Eskişehir, Turkey.

 

*Corresponding author. E-mail: heraycelik@gmail.com .

 

Accepted 3 January, 2012

 

 Abstract

 

In this study, an effort was made to describe the causal relationship between the service dimensions constituting the satisfaction from family medicine by a recommended structural equation modeling. The measurement tool prepared in line with this purpose was applied on 209 individuals who received family medicine services. First the factors affecting satisfaction from family medicine were identified using the exploratory factor analysis (EFA) and these factors were named as “Doctors (D)”, “Services (S)”, and “Physical Conditions (P)”. Then, a structural equation modeling was established by the help of factors found as a result of EFA. It was found that one unit increase in “D”, “S” and “P” factors of the structural equation modeling resulted in an increase of 0.36, 0.42 and 0.27, respectively, on satisfaction from family medicine (ST).

 

Key words: Family medicine, satisfaction, structural equation modeling.

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